Support and account deletion

Support

For an authenticated private case, use the account portal, Chrome Settings → Support, or the Android app. Include the app and extension version, approximate time, and error message. Never send passwords, tokens, card data, or private conversation text. During the beta, target response time is two business days. If the portal is unavailable, email igor@sarkulov.com from your account email.

Your allowance

Free accounts receive 40 successful generations per calendar month. A generation counts when you insert, replace, or copy the result; receiving a draft that you do not use does not spend the personal allowance. Failed requests are refunded automatically, and sending feedback never uses your generation allowance.

Subscriptions

If you have a paid subscription, use the account portal, Chrome Settings, or Android app to open Paddle's customer portal. Paddle is authoritative for cancellation dates, invoices, and payment methods.

Delete an account

Open the account portal, Chrome Settings → Account and data, or Android's account screen, then type DELETE. Cancel an active subscription first if you have one. Account, support, and usage records are normally deleted or anonymized within 30 days after verification. Resolved or closed support cases are otherwise retained for up to 730 days. Financial, tax, fraud-prevention, dispute, and security records may be retained where legally required.